Well, it’s official. We’ve gone insane! We’ve decided to go ahead and open a FREE computer help page for the general public.

The idea spawned from Connecticon, where there seemed to be a very large number of people with questions about gaming computers, and some of them very likely slipped something into our drinks and brainwashed us into doing this.

To make things easier, we’ve created the free computer help page where you can submit your tickets. An actual person will get back to you with an answer to your question within about 48 hours, no strings attached. Any claims that these people are being held against their will is purely hearsay, and you should make no attempt to search for hidden messages within the reply e-mails.

If everything goes well, we’ll probably spiff up the page and give it a shiny logo and a fancy name (suggestions are welcome).  Be sure to spread the word.

Justin

P.S. Go join our Facebook page!

This weekend Mitch and I went down to Conneticon and held a panel on “How to Build A Gaming Computer.” As promised, we’ve put the PowerPoint slides up on the site here, for those of you that were at the con and wanted a copy. We had a great turn-out and a lot of fun, and I just wanted to thank all of you who showed up and listened to Mitch and I rant for an hour.

We also had some interesting ideas as a result of the con, and I wanted to run them by everyone here. The first idea was to put together a yearly online “Builders and Buyers Guide” for anyone who was looking to build or buy a gaming computer. After the panel, a number of people were very excited about having a place to go to find this information, so we figure, if we’re going to make this a regular Connecticon talk anyway, we might as well put together a companion guide and make it available to everyone.

The second idea was related to our offer to answer any question that anyone at the Connecticon panel had about building a gaming computer, through our e-mail help line. Somehow we got the crazy notion that it would be a good idea to extend that offer to anyone who had any question about buying, building, or fixing a computer. So, in the next few days, we’ll be playing with the idea of creating a page where anyone can submit any computer-related question and get an answer. Very likely, this service will be completely free, because… well… we’re a bit insane.

If you’re excited about either of these ideas, check back here on our blog or, even better, become a fan on our new Facebook page (probably the best way to stay up to date with us… tell your friends), and we’ll let you know what we’re planning.

Anyway, I just wanted to say thank you again to those of you that came. If you have any feedback about the panel (More beach balls? Fewer beach balls? Not enough cow bell?) feel free to post a comment below.

Justin

P.S. A while back we had an idea for a live action Starcraft game… Connecticon 2011?